Terms and Conditions desabet

1. Introduction

desabet is an online betting platform that offers a range of services including sports betting, live casino, online slots and poker to eligible users. These terms and conditions ("Terms") constitute a legally binding agreement between you ("User" or "You") and desabet ("Company", "We").

These Terms should be read together with the Privacy Policy and all game-specific guidelines displayed on this platform. Those documents together form the entire agreement between the user and desabet.

2. User Eligibility

To register and use desabet's services, you must meet the following requirements:

• Be at least 21 years of age on the date of registration
• Have full legal capacity to enter into a binding agreement
• Not be blacklisted or prohibited from participating in online gambling activities by any relevant authority
• Not be an employee, agent, contractor or immediate family member of a desabet employee
• Be fully responsible for ensuring that your use of this platform complies with the laws applicable in your country or region of residence

3. Account Registration and Security

Each user is only permitted to hold one desabet account. Opening multiple accounts by the same individual is a violation of these Terms and may result in the closure of all accounts involved along with the freezing of any existing balance.

During the registration process, you are required to provide accurate, current and complete information. desabet reserves the right to request identity verification documents including a copy of your identity card (MyKad) or passport at any time for Know Your Customer (KYC) purposes.

• Your password must be chosen carefully and kept confidential from others
• You are fully responsible for all activity that occurs through your account
• Notify us immediately if you suspect any unauthorised access to your account
• desabet will not be liable for losses resulting from you sharing your login details with others

4. Deposits and Withdrawals

desabet accepts deposits via Touch 'n Go eWallet, DuitNow, online banking (FPX) and cryptocurrency including USDT, BTC and ETH. All transactions are processed in Malaysian Ringgit (MYR) or the equivalent value for cryptocurrency.

You must use a payment method registered in your own name. desabet does not accept payments from accounts or cards that do not belong to the registered user. Compliance with this policy is mandatory for all users.

• All withdrawals will be returned to the original payment method used during deposit
• Withdrawal requests are subject to security checks and identity verification
• desabet reserves the right to suspend withdrawals that require further investigation
• Bonus funds cannot be withdrawn until wagering requirements have been fully met

5. Bonuses, Promotions and Special Offers

desabet offers various bonuses to registered members. All bonuses are subject to wagering requirements stated specifically for each offer. Users are responsible for understanding these requirements before accepting any bonus.

desabet also offers a VIP programme with four tiers: Bronze, Silver, Gold and Platinum. Each tier provides a different weekly cashback rate — Bronze up to 0.2%, Silver up to 0.4%, Gold up to 0.6%, and Platinum up to 0.8%. VIP tier progression depends on continued activity and engagement on the platform.

• Bonuses cannot be used to meet the minimum withdrawal amount
• Attempts to abuse bonuses through arbitrage betting or other unauthorised methods may result in bonus freezing and account closure
• desabet reserves the right to modify, suspend or terminate any promotion without prior notice

6. Game Rules and Betting

All games and bets on the desabet platform are subject to specific rules set for each game type. Users are advised to read the game guides provided before starting any betting session.

In the event of a dispute regarding game results, the decision of the desabet system and servers is final. desabet uses certified random number generators (RNG) for slot and table games, while live casino games are streamed live with real dealers.

• Bets placed cannot be cancelled once a game has started
• Any technical disruption during a game will be resolved in accordance with the established compensation policy
• The use of automation software, bots or any unfair method to gain an advantage in games is strictly prohibited
• desabet reserves the right to void bets suspected of involving fraud or manipulation

7. Account Suspension and Closure

desabet reserves the right to suspend or close a user account without prior notice if any of the following situations occur:

• The user violates any of the Terms stated in this document
• The account is involved in fraudulent activity, money laundering, or other illegal activities
• The user provides false or misleading information during registration or the verification process
• The account has been inactive beyond the specified period without any activity
• A request from the relevant legal authorities

Users may also request voluntary account closure at any time through our customer support channel. Valid balances will be returned after the relevant investigation is completed, subject to the applicable terms.

8. Disclaimer and Limitation of Liability

The desabet service is provided on an "as is" basis without any implied or express warranties. desabet does not guarantee that the platform will operate without interruption or error at all times.

desabet shall not be liable under any circumstances for indirect, consequential, special, or punitive losses arising from the use of the platform, including loss of data, service disruption, or loss of commercial opportunity.

9. Personal Data Protection

desabet collects, processes, and stores users' personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and our own privacy policy. By using this platform, you give us consent to process your data for the purposes stated in the Privacy Policy.

All personal data is stored securely using the latest encryption technology. Your information will not be sold or shared with third parties for marketing purposes without your explicit consent. For full details, please refer to our Privacy Policy.

10. Amendments to Terms and Conditions

desabet reserves the right to amend, update, or replace these Terms at any time at our discretion. Material amendments will be communicated to users via registered email or in-platform notification at least 7 days before the changes take effect.

Continued use of the platform after the effective date of any amendment is considered full acceptance of the updated terms. Users who do not agree with the amendments may close their account before the effective date.

11. Responsible Gambling ⚠️

desabet is committed to responsible gambling practices. We believe that betting should be a form of entertainment, not a source of income or a way to cope with stress. We support our users in maintaining control over their betting habits.

desabet provides self-management tools to help users manage their betting activity, including the ability to set deposit limits and betting limits, as well as a self-exclusion option for users who need a break from the platform. Users may contact our support team to activate any of these tools.

• Set daily, weekly, or monthly deposit limits based on your own means
• Use the self-exclusion feature for a temporary or permanent break
• Contact our 24/7 support if you need further guidance

For more information on responsible gambling, please visit our Responsible Gambling page.

12. Contact Us

If you have any questions, confusion, or feedback regarding these Terms and Conditions, the desabet team is ready to assist you.

You can reach us via the 24/7 live chat available directly on the platform, or by email at [email protected] in Malay or English.

Our support team operates around the clock and will endeavour to answer every enquiry thoroughly and in detail.